Store Policy

Customer Care

Our goal is to ensure consumers are happy with our products and service. We offer a money back guarantee or replacement of equal or lesser value on products purchased through the Babaracine Beauty Products website. A refund or replacement may be requested within 30 days from the date of purchase and will be administered based on the original form of payment. Please allow up to 14 business days for refunds to process and post through your banking institution or credit card issuer. Replacement orders are shipped as quickly as possible and are sent via standard delivery. At this time, website sales, refunds, and replacement shipments are limited to the domestic United States

Refund or replacement guidelines

We are continually working to improve our products and service and your feedback is important. Should you have a refund or replacement need for items purchased via the Babaracine Beauty Products website, please email your name, order number, telephone number, and reason for your request to orders@beauty.babaracine.com You may also reach our Consumer Care Department between 9:00am - 5:00pm (eastern) at (646) 922-2992

Damage policy

We take care in assembling your order and rely on multiple carriers to deliver it successfully. Unfortunately, there is always the potential that an item may be damaged in transit. Should your order arrive in unusable condition, please refer to the refund or replacement guidelines above. Your satisfaction is our goal, and we welcome your feedback.

Purchases made through other websites or retailers

We appreciate your patronage of our retail partners. For purchases made outside of the Babaracine Beauty Products website, either online or at a store, you must contact the seller for returns, refunds, or replacements.

Last update: January 2024

Privacy & Safety

This Privacy Policy describes how Babaracine Beauty Products (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@beauty.babaracine.com or by mail using the details provided below:

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Wix.
- Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
- Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor Shopify.
- Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Wholesale Inquiries

Business Sales
Phone: 646-922-2992
Email: sales@hollywoodbeautyproducts.com

Newsletter

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Payment Methods

- Credit / Debit Cards
- PAYPAL